01
Sellers
List once, track every stage
Submit membership details, review offers, sign digital contracts, and monitor ROFR and closing in a dedicated portal.
Overview
The brokerage operating system behind DVC membership resales
Not a listings website — a full transaction system that connects sellers, buyers, and licensed brokers from listing to Disney ROFR to closing.
Why a custom platform
DVC membership resales are not standard property deals. Each transaction carries resort attributes, use years, points, annual dues, and price-per-point math — all under Disney’s Right of First Refusal.
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Domain-aware data Resort, points, use year, and $/pt flow through listing, offer, contract, and ROFR — not re-keyed in spreadsheets.
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Full transaction lifecycle From seller intake to digital contracts and Disney decision tracking in one operating system.
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Five-year product partnership Incrementally modernised — AI assist, market intel, and broker ops layered onto the same Laravel core.
Built for three operating roles
02
Buyers
Browse verified, negotiate clearly
Compare resorts and use years, submit price-per-point offers, negotiate terms, and complete contracts with full visibility.
03
Brokers & Admins
Run the full deal pipeline
Verify listings, manage negotiations, generate PDFs, submit ROFR packages, and coordinate communications end to end.
Challenge
Brokerage ops trapped outside a simple listings website
Generic CRMs and listing tools could not model DVC memberships, ROFR, or multi-party deal stages — so the brokerage needed one operating system.
Deals lived across spreadsheets, email threads, Word docs, and chat — with no single deal status.
- Spreadsheets
- Email threads
- Manual contracts
- Chat history
- PDF attachments
- Re-keyed listing data
No deal spine
ROFR in email
Broken visibility
Listings, offers, contracts, ROFR, and closing — domain-aware and broker-controlled.
- 01 Model DVC points, resort & use year
- 02 Connect seller, buyer & broker workflows
- 03 Generate contracts & track ROFR
- 04 Close with full audit trail
Four pressures the platform had to remove
Complex deal lifecycle
Eight stages from listing to Disney decision — manual handoffs between tools broke status and ownership.
No single deal spineDomain-specific listing data
Resort, use year, points, dues, and $/pt had to stay consistent through offers, contracts, and reports.
Re-keyed fieldsMulti-persona coordination
Sellers, buyers, and licensed brokers needed different portals, permissions, and communication paths on the same deal.
Scattered accessContracts & ROFR risk
Digital contracts and Disney Right of First Refusal needed structured, auditable packages — not email attachments.
Compliance gap
Workflow
From listing to closing — the full deal spine
Every DVC membership resale follows a structured transaction lifecycle with clear handoffs between sellers, buyers, brokers, and Disney.
Listing
Seller submits membership details — resort, use year, points, and asking price per point.
Verified
Broker validates listing accuracy, confirms membership status, and publishes to the marketplace.
Offer
Buyer submits an offer with price-per-point terms tracked in the platform.
Negotiated
Counter-offers and term adjustments are managed with full negotiation history.
Agreement
Agreed terms are locked and contract preparation begins.
Contract signed
Digital contracts are executed with PDF generation for all parties.
ROFR submitted
Disney Right of First Refusal package is submitted and tracked through decision.
Closing
Disney decision received — membership transfer completes the transaction.
Solution
A Full Brokerage Platform Built for DVC Transaction Operations
Instead of disconnected modules, DVC Sales was built as one connected operational ecosystem where listings, offers, contracts, communications, and market data work together across every persona.
Seller portal
Guided intake, listing management, offer review, and contract signing for membership sellers.
Buyer workflows
Marketplace browsing, offer submission, negotiation tracking, and contract completion.
Broker operations
Listing verification, offer oversight, deal management, and admin controls for licensed brokers.
Digital contracts
Template-driven contract generation with e-signature support and PDF output for all parties.
ROFR workflow
Structured Disney Right of First Refusal submission, tracking, and decision management.
Communications
Email, SMS, and live chat integrated into transaction context — not separate inboxes.
AI-assisted tools
Seller intake, document analysis, knowledge search, and pricing support with broker oversight.
Market intelligence
Pricing data, comparable sales, and market trends to inform listing and offer decisions.
AI capabilities follow the same assisted — not autonomous — model as our AI product data enrichment work: accelerating analysis and retrieval while keeping licensed broker judgment in control of every transaction decision.
Integrations
One Laravel core connecting every brokerage channel
Email, SMS, chat, document generation, AI services, and market data APIs connect through the central platform — not as disconnected point solutions.
- API-connected services
- Controlled publishing
- Audit-ready history
Connected architecture
Brokerage integration plane
Synced
Central system of record
DVC Sales Platform
Impact
From fragmented tools to one brokerage operating system
The platform gives DVC Sales one operational environment for managing the full membership resale lifecycle — from first listing to Disney closing decision.
01
One brokerage system
Sellers, buyers, and brokers operate from a single platform that models the full DVC transaction lifecycle — eliminating tool sprawl across spreadsheets, email, and disconnected CRMs.
02
End-to-end deal visibility
Every stage from listing through ROFR submission and Disney decision is tracked with clear status, history, and accountability across all three personas.
03
Domain-aware listing & pricing
Resort, use year, points, dues, and price-per-point flow consistently through listings, offers, contracts, and market intelligence views.
04
Structured contracts & ROFR
Digital contracts with PDF generation and auditable ROFR submission replace manual document assembly and email-based tracking.
05
Integrated communications
Email, SMS, and live chat sit within transaction context so brokers and clients communicate without losing deal history.
06
Incremental modernisation
Five years of Laravel, Blade, JavaScript, Vue, and Livewire development — new capabilities added within the existing architecture without disruptive rewrites.
Gallery
Inside the DVC Sales platform
Key screens from the brokerage operating system — marketplace, listings, offers, contracts, and broker operations.
01 / Home
DVC Sales Home
Public-facing brokerage homepage with marketplace entry points
02 / Marketplace
Membership Marketplace
Browse verified DVC resale listings by resort and use year
03 / Listing detail
Listing Detail
Resort, points, dues, and price-per-point on a single listing view
04 / Offers
Offer Management
Submit, counter, and track offers through negotiation
05 / Contracts
Digital Contracts
Template-driven contract generation and e-signature workflows
06 / Dashboard
Broker Dashboard
Pipeline overview with active deals and status tracking
07 / Broker ops
Broker Operations
Admin tools for listing verification and deal coordination
08 / Agreements
Agreement Flow
Digital purchase agreement generation within the transaction pipeline
09 / Appraisal
Seller Appraisal
Guided membership valuation and listing intake for sellers
10 / Inventory
Broker Inventory Table
Operational listing table for brokers managing active inventory
Technology
Built for long-term real estate operations
The platform was developed on Laravel with technologies chosen for maintainability, incremental modernisation, and ongoing product development across a five-year partnership.
- Laravel foundation Stable application core for brokerage logic, contracts, and ROFR workflows
- Incremental modernisation New features in Blade + JS; Vue/Livewire modules evolve without a full rewrite
- Integration-ready Email, SMS, chat, PDF, AI, and market APIs plug into one system of record
Architecture blueprint
Four-layer Laravel stack
5-year build
Blade
Vue
Livewire
JavaScript
Laravel
REST APIs
Contracts
ROFR
MySQL
Domain models
Market data
Audit trail
Email
SMS
Chat
PDF
AI
Cloud
DVC Sales' brokerage operations continue to evolve as the DVC resale market introduces new listing types, contract requirements, communication channels, and pricing dynamics.
CodeNdCoffee works as a long-term engineering partner rather than treating the platform as a one-time delivery. New capabilities are designed within the existing Laravel real estate application so the system grows without creating disconnected tools or unnecessary operational complexity.
